Who we are
We’re a global bank with a strong European base. More than 59,000 colleagues serve around 37 million customers and corporate clients in over 40 countries. Our purpose – empowering people to stay a step ahead in life and in business – represents our belief in people’s potential. However big or small, modest or grand, we empower people and businesses to realise their own vision for a better future.
Our products include savings, payments, investments, loans and mortgages in most of our retail markets. For our Wholesale Banking clients we provide specialized lending, tailored corporate finance, debt and equity market solutions, sustainable finance solutions, payments & cash management and trade and treasury services.
Customer experience is what differentiates us and we’re continuously innovating to improve it. We also partner with others to bring disruptive ideas to market faster.
Our shares are listed in Amsterdam (INGA NA, INGA.AS), Brussels and New York (ADRs: ING US, ING.N).
When it comes to sustainability, we facilitate and finance society’s shift to a low-carbon future and pioneer innovative forms of finance to support a better world. Sustainability forms an integral part of ING’s strategy. In Sustainalytics’ view, ING’s management of ESG material risk is ‘Strong’ (September 2021). In January 2021, ING received an ESG evaluation score of 83 (‘strong’) from S&P Global Ratings. ING’s ESG rating by MSCI was upgraded to ‘AA’ in December 2020. ING Group shares are included in major sustainability and environmental, social and governance (ESG) index products of leading providers STOXX, Morningstar and FTSE Russell.
Also check out ING’s profile document (PDF 2,4 MB).